Privacy Policy

DATA PROTECTION AND PRIVACY POLICY

This policy sets out how Wisdom Business Academy collects, uses, and stores the personal data and information of current, former, and potential students and staff, provided directly or through Wisdom’s website or learning platform. The policy aims to protect individuals against possible misuse of information about them held by others. Wisdom will only process personal data as set out in this policy or otherwise notified and/or agreed by the student or staff member and will be obliged to fulfil individuals’ reasonable expectations of privacy.

Wisdom Business Academy believes that all students have the right to confidentiality to protect their interests and to ensure that relationships based on trust can be developed and maintained. It is important that every individual within Wisdom who handles student information takes all reasonable steps to make sure it is treated carefully and only shared on a need-to-know basis.

All staff and others processing personal data/information on Wisdom’s behalf must read this policy. A failure to comply with this policy may result in disciplinary action. This policy covers personal data, whether held on a computer or in manual files.

This policy specifically covers the student services listed below:

• Application and registration
• Advice and information
• Student wellbeing
• Financial Support
• Assessment
• Disabled/disadvantaged student support.

The following types of data may be collected from registered and prospective students:

Wisdom is obliged to abide by the following principles when processing data,

• Ensure individuals have given their consent to the processing
• Process personal data fairly, lawfully and in a transparent manner
• Only adequate, relevant, and limited data for the specified purposes will be collected.
• Data will be accurate and kept up to date where possible and necessary.
• Data shall only be processed in a manner where the security and confidentiality of the data can be safeguarded.
• Data shall not be shared with any third party unless mentioned in the policy

All staff members are expected to treat personal disclosures sensitively and with respect so that a relationship based on trust can be developed and maintained. Information regarding individuals cannot be disclosed, even to family members, without the student's consent barring exceptional circumstances.

The data gathered and processed may be used for the following purposes:

• Communication of products, services, and offers of Wisdom and its group institutions
• Improving products and services
• Internal record keeping
• Communication of exam advice and useful information
• Market research
• Targeted social media campaigns

Any data gathered maybe shared with the following third parties:

• CIMA and ACCA qualification authorities
• External tutors and mock exam markers
• Partnered foreign universities.

The individuals should be able to know the following regarding their personal data

• The purposes the data collected will be used for
• The sources their personal data was obtained from, in cases where data was collected via third parties.
• Wisdom’s obligations to protect personal data.
• With whom data is shared with and in what manner.
• How long their data will be retained.
• Whether any data will be published and why.

Individuals shall also be able to

• Request inaccurate data to be rectified.
• Update any data when required
• Object to processing of data in limited circumstances
• Prevent their personal data be used for direct marketing purposes.
• Request personal data to be removed.

Wisdoms’ website and learning platform may use cookies to cater to individual needs of users.

• Permission shall always be requested by the site to place cookies in the user’s hard drive upon a user landing on the website or learning platform.
• Once placed, the cookies shall help Wisdom identify which pages are being visited by the user and gather and store information on user’s preferences.
• Wisdom shall analyse this data to improve/customize user’s experience on the website.
• Users may accept or decline cookies and modify their browser setting to decline cookies if it is set to automatically accept cookies.
• Cookies will not grant any other information about the user than what is granted or access to the user’s computer.

The Wisdom website, learning platform and communications may contain links to other websites of interest. Wisdom cannot be responsible for the protection and privacy of any information which users provide whilst visiting such sites as they are not governed by this data protection policy. Therefore, users should exercise caution and read the data protection or privacy policies of these sites before providing any information.

As a data controller, Wisdom Business Academy is responsible for establishing and updating policies and procedures to ensure the security and confidentiality of personal data of all stakeholders. The Management Committee shall be responsible for guiding and updating the staff and other external handlers on the data protection and confidentiality policy.

In the case of a breach of policy, individuals may make a complaint to the Wisdom management. The complaint will be logged and responded to under the regulations of the ISO 9001:2015 complaints policy.